At ShineSutra.net, we’re committed to providing exceptional value and service to our customers. That’s why we proudly offer free shipping on all orders.

Free Shipping Policy

We provide free shipping from our warehouses in:

• China via ePacket or EMS
• USA via USPS

Enjoy reliable delivery to over 200 countries worldwide!

International Shipping

We are pleased to offer international shipping services. However, there may be a few locations we are unable to ship to. If your shipping address is in one of these locations, we will contact you immediately to discuss alternatives.

Customs Information

Please note that customs fees may apply to your order depending on your country’s regulations.

• We are not responsible for customs fees or delays once the items have shipped.
• By placing an order, you agree that one or more packages may be shipped to you and could incur customs fees upon arrival.

Estimated Shipping Times

Shipping times vary based on your location. Below are our estimated delivery times:

Location	Estimated Delivery Time
United States	10–20 business days
Canada, Europe	10–20 business days
Australia, New Zealand	10–30 business days
Central & South America	15–30 business days
Asia	10–20 business days
Africa	15–45 business days

• Maximum Delivery Time: 45 business days
• Processing Time: 2–5 business days (not included in the shipping time)

Tracking Information

• Once your order is shipped, you will receive a tracking number via email.
• Please note: Free shipping may not always include tracking details.
• For logistical reasons, items from the same order may be shipped in separate packages, even if combined shipping is requested.

Need Assistance?

If you have any questions or concerns about your order, please don’t hesitate to contact us. Our friendly customer support team is here to help!

Thank you for shopping with ShineSutra.net. We’re excited to bring great products straight to your doorstep!